Privacy Policy for Lights Out Baseball Training

Effective Date: [06/16/2025]
Last Updated: [09/08/2025]

Lights Out Baseball Training (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how it is safeguarded, and your rights as a visitor, parent, or customer of our website and services. By using our website, booking lessons, or engaging with our programs, you agree to the practices outlined below.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide:
- Name, email address, phone number, and billing information when booking lessons, making payments, or contacting us.
- Parent/guardian name and contact details for youth athletes under 18.
Training Information:
- Lesson bookings, uploaded videos, performance notes, and feedback from coaches.
Automatically Collected Information:
- IP address, browser type, device information, operating system, referring/exit pages, and activity on our website.
Cookies & Tracking Data:
- Session cookies, analytics tools, and tracking technologies to improve site performance and personalize content.

2. How We Collect Information

We gather information through:

Direct interactions: When you register, purchase lessons, fill out forms, or contact us.
Booking and payment platforms integrated into our website (e.g., Calendly, Stripe, Wix Payments).
Cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site.
Uploaded content: Video submissions or training notes shared between athletes, parents, and coaches.

3. How We Use Your Information

Your information is used for purposes such as:

Scheduling, managing, and delivering lessons.
Processing payments securely.
Sending lesson reminders, updates, and communications.
Providing access to training videos, notes, and feedback.
Improving our website and services through analytics.
Sending occasional marketing communications (with opt-out available).
Complying with legal or regulatory requirements.

4. How We Share Information

We do not sell personal information. We may share limited data only when necessary:

Service Providers: With payment processors, scheduling tools, email service providers, and hosting providers to deliver services.
Coaches/Trainers: To provide lesson feedback, video reviews, and training communications.
Legal Obligations: If required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Cookies & Tracking

We use cookies and tracking technologies to:

Enable booking and checkout features.
Measure website performance.
Provide a personalized experience.

You may control cookies through your browser settings, though some features may not work properly if disabled.

6. Data Security

We use reasonable safeguards—including encryption, secure hosting, and access controls—to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure.

7. Children’s Privacy

Because our services are directed at youth athletes, we take children’s privacy seriously:

We require parent/guardian consent for users under 13 (or the legal age of consent in your jurisdiction).
We do not knowingly collect personal data from children without parental involvement.
Parents may review, update, or request deletion of their child’s data by contacting us.

8. Data Retention

We retain personal data only as long as necessary to provide lessons, comply with legal obligations, and support legitimate business purposes. Training videos and lesson notes may be retained for the duration of a player’s program unless deletion is requested.

9. Your Privacy Rights

Depending on your location, you may have rights under privacy laws (such as GDPR, CCPA, COPPA), including:

Requesting access to your data.
Correcting or deleting your data.
Opting out of marketing communications.
Restricting or objecting to data processing.

To exercise these rights, please contact us at lightsoutbt@gmail.com.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment platforms). We are not responsible for their privacy practices and encourage you to review their policies.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted here with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Lights Out Baseball Training
📧 Email: lightsoutbt@gmail.com
📞 Phone: 602-828-9666
🌐 Website: www.lightsoutbt.com